FL Entertainment uses high ESG standards. Our Group is committed to being a reference in all its markets and activities. We believe that social and societal performances are linked, and all subjects are tackled without taboo, be that gender, equality, disability, inclusion, well-being at work and a commitment to solidarity. Therefore, we have introduced numerous ESG initiatives and actions focused on respect, integrity and responsibility.
The Group’s ethics is to be a powerhouse of the best talent. We are structured to empower people and enhance creativity. We have the conviction we can only create value over the long-run by aligning our performance in the view of people. As an entrepreneur, FL Entertainment runs a bold and visionary approach.
If talent is key at FL Entertainment, so is working together. We are creative people, united in ambition and diverse in thinking. We want to pave the way for a more inclusive world.
All areas of CSR are spearheaded by the executive team in collaboration with Human Ressources and corporate communications who drive vast global education initiatives every year.
FL Entertainment acts to reduce its carbon footprint and overall impact on environment. Our environmental awareness is global. It comes from our various stakeholders: employees, candidates, customers, business partners, etc. Our action is based on five pillars: reducing our carbon footprint, recycling and reducing our waste, improving the environmental performance of our buildings, and encouraging eco-mobility of our employees.
Our organization relies on experienced people with a solid entrepreneurial culture, while acting in favor of employees’ well-being. In addition, we have developed numerous initiatives to guarantee our team members’ commitment and cohesion as well as happiness at work and focusing on retaining employees. Training online or onsite are also organized all along the year to reinforce skills.
In B2B as in B2C, customer satisfaction is at the heart of our commitment. It is the foundation of our image as a group and as brands (Banijay and Betclic). Customer satisfaction within FL Entertainment is measured daily thanks to key indicators such as TV broadcasting recommendations, use of FAQs by consumers, feedback from our customer service department, the reactivity of our teams in case of problems to be solved…
